Go to account settings

Singapore and Bali for Families

Singapore 3 nights, Bali 4 nights
Need Help to Plan Your Trip

At a Glance

Night Safari, City Tour, Sentosa Island, Universal Studios, Sunset Cruise, Nusa Pendia, Uluwatu temple, Water Sports, Ubud Kintamani
Loading Itinerary...

Important Information & Guidelines

  • Private Transfers doesn't imply that the Vehicle is on Disposal. The vehicle will only pick you and drop you at the attraction at specified timings. Maximum waiting time in private tours/transfers is 15 minutes from the time of pickup. If you are not found at the pickup point within time, it will be considered a No Show.
  • Seat in coach (SIC) transfers implies that transfers will be in a shared bus which will have other co-passengers. You are requested to be at the place of pick up / hotel lobby at least 5 minutes before pickup time. Sometime you may have to wait for a period of about 30-45 minutes depending upon traffic, location of the hotel on the route and picking up of other guests.
  • The pickup timings for shared (SIC) transfers are subject to change (prepone or postpone) based on your hotel location and the route of the pickup vehicle. Any change will be intimated by message on our support channel.
  • Maximum waiting time in shared (SIC) pickups is 5 minutes. The guide/driver will look for you in the lobby, concierge area or call the hotel room. If no answer is received from room, the guide/driver will leave after waiting for 5 minutes and it will be considered a No Show.
  • For pickup and drop to residential area, pickup can only be done in private vehicle and there will be extra surcharge applicable payable directly at the time of pickup.
  • Any one above the age of 12 years has to be doubly vaccinated using WHO approved vaccines to enter Singapore. If you have a child who is above 12 years at the time of travel, please ensure they are double vaccinated, or else they will be required to quarantine for 7 days upon arrival in Singapore.
  • For fully vaccinated travelers, you need to complete your SG Arrival Card (SGAC) up to 3 days before arrival. Upon the completion of your SGAC submission, you will receive an email acknowledgement which you can present for smoother pre-boarding and immigration checks.
  • If visiting Nusa Penida, IDR 25,000 per pax need to be paid as donation at the harbour as per local government regulation.
  • Drivers in Bali can only speak manageable English and provide basic information about places in tour. If you need a proper guide who can accompany you during tours and provide detailed information, then a licensed guide can be provided at extra cost.
  • Effective 1-Sept-2025, Traveler are require to declare their arrival information via "AllIndonesia Mobile apps" or via online https://allindonesia.imigrasi.go.id , up to 3 days before entering to Indonesia
  • Standard check-in time in Singapore is 2 pm and some hotel may have check-in time of 3 pm as well. You may need to wait if you reach early as early check-in is not guaranteed.
  • You will need to be ready on time mentioned in the itinerary when the pickup of tour starts. Drivers may not wait if there is any delay.
  • There are no guides provided during sightseeing tours. You will be only dropped and picked up and you will need to explore attractions on your own.
  • Room sizes in 3 Star and some 4 Star Hotels in Singapore are small Boss Hotel (150 sqft), V Hotel Lavender (150 sq ft), J8 Hotel (150 sq ft), Ibis Novena (190 sq ft), Parc Sovereign Tyrwhytt (200 sq ft) and Aqueen Lavender (130 sq ft). Upgrade to good 4 star hotels to get larger rooms.
  • All tours and transfers are on SIC (Seat in Coach basis) unless converted to Private. Tours may include multiple pickup points (4-5 hotels) for other passengers.
  • Once the trip has started, the schedules for drivers and sightseeing activities are already set and cannot be changed. We will do our best to accommodate any adjustments if possible. However, please understand that if we are unable to make any changes, no refunds will be provided in case of cancellation. Thank you for your understanding.
  • Any changes communicated directly to the driver will not be honored. All requests for changes must be made through support channel during the trip.
  • Please note that drivers will not contact guests directly through mobile phone or room numbers due to potential language barriers. All coordination will be handled through support channcel. Guests are kindly asked to be punctual at the hotel lobby for pick-up to prevent any delays or the need for alternative transportation, which would be at their own expense.
  • Vehicle provided is based on the number of people travelling. Extra charges will be applicable if additional vehicles (or vehicle with bigger capacity) are required due to travellers carrying extra or oversized luggage.
  • If the stay is outside city area or at a residential area, there will be extra charges applicable for both private and shared transfers. These charges have to be paid directly before boarding the vehicle.
  • Seat in coach (SIC) transfers implies that transfers will be in a shared bus which will have other co-passengers. You are requested to be at the place of pick up / hotel lobby at least 5 minutes before pickup time. Sometime you may have to wait for a period of about 30-45 minutes depending upon traffic, location of the hotel on the route and picking up of other guests.
  • For any change in pickup timing of private tours/transfers, request has to be made at least 24 hours in advance in the Telegram app. Any request for last minute changes would not be considered.
  • You are required to fill Customs Declaration online before arrival at Bali. The Bali Customs Declaration Form can be downloaded from the Indonesian customs website or obtained at the airport upon arrival. This is the official link for the form of ECD (Electronic Customs Declaration): https://ecd.beacukai.go.id/
  • As with any tropical destination, expect bugs in Bali. Mosquitoes are the most common ones, and repellants are usually easily available, and suggested for travel.
  • Snakes could be a common occurrence in Hotels in Ubud Area. Suggested not to walk barefoot through garden areas of the hotel after dark. Check with hotel reception on dos and donts for the specific property
  • At the time of check-in to your hotel, hotel may ask you to make an advance/security deposit (amount depends upon hotel policy). This amount is refunded at the time of check-out, minus the cost of any items taken from the mini-bar or other charges (like late check-out or any damages done to the accommodation).
  • Any ticket to attractions, museums, train, cable car, ferries, rides, safari, etc. are not included unless explicitly mentioned as an inclusion.
  • For queries regarding cancellations and refunds, please refer to our Cancellation Policy.
  • We reserve the right to issue a full refund in case we believe that we are unable to fulfil the services for any technical reasons.
  • The cost and ticket issued for various attractions with regards to any children travelling are based on the age provided at the time of creating the package quote. If the service provider decide to charge extra cost based on the height of the children or wrong information as per Passport, then the cost has to be borne by the customer on site.
  • Please make sure that the passport of all guests travelling is valid for at least 6 months from the date of travel.
  • We can only facilitate the visa application for the travelling passengers. Granting of visa is solely at the discretion of Embassy. If visa is rejected or delayed by the Embassy for any reason then we are not liable to give any refund and respective cancellation policies will apply.

Terms and Conditions

  • Airline seats and hotel rooms are subject to availability at the time of confirmation.
  • In case of unavailability in the listed hotels, arrangement for an alternate accommodation will be made in a hotel of similar standard.
  • There will be no refund for unused nights or early check-out (In case of Medical condition it completely depends on hotel policy).
  • There will be no refund for any unutilized services (meals, entrance fees, optional tours, hotels, transport and sightseeing etc) for any reason whatsoever.
  • The price does not include expenses of personal nature, such as laundry, telephone calls, room service, alcoholic beverages, mini bar charges, tips, portage, camera fees etc.
  • We reserves the right to modify the itinerary at any point, due to reasons including but not limited to: Force Majeure events, strikes, fairs, festivals, weather conditions, traffic problems, overbooking of hotels / flights, cancellation / re-routing of flights, closure of / entry restrictions at a place of visit, etc. While we will do our best to make suitable alternate arrangements, we would not be held liable for any refunds/compensation claims arising out of this.
  • In case a flight gets cancelled, we will not be liable to provide any alternate flights within the same cost, any additional cost incurred for the same shall be borne by the traveler.
  • If your stay falls on special dates (like 24th December, 31st December, 14th February, etc.) when hotel organize gala dinner, then there may be mandatory Gala Dinner Charges additional that you need to pay at the hotel directly.
  • Country guidelines may change without notice, hence do check travel rules and your eligibility for travel on the regulatory website of the respective country/state, before booking your travel.

Our Scope of Services

  • We act solely as holiday organizers. We inspect and select the services to be provided to you. However, we do not own, operate or control any airline, shipping company, coach or coach company, hotel, transport, restaurant, kitchen caravan or any other facility or provider etc. that is engaged to provide you services during the course of your tour. Therefore, please carefully note that:
  • You are required to follow the terms, conditions, and rules of each service provider. This includes, for example, airline baggage policies and hotel meal timings. Any consequences arising from non-compliance will be at your own risk.
  • If you cause any injury or damage to a service provider, you may be held liable, and any amounts recovered from us in this regard will be charged to you accordingly. Accordingly, we shall not be liable for any delay, deficiency, injury, death, loss or damage etc. occasioned due to act or default of such service providers, their employees or agents.
  • We reserves the right to modify the itinerary at any point, due to reasons including but not limited to: Force Majeure events, strikes, fairs, festivals, weather conditions, traffic problems, overbooking of hotels / flights, cancellation / re-routing of flights, closure of / entry restrictions at a place of visit, etc. While we will do our best to make suitable alternate arrangements, we would not be held liable for any refunds/compensation claims arising out of this.

Hotel and Land Cancellation Policy

  • Cancellation & Refunds: Hotel cancellations are subject to the respective hotel’s policy. Non-refundable bookings are not eligible for any refund. No refund shall be provided for unused nights (including early check-out) or any unutilized services (meals, transfers, sightseeing, entrance fees, etc.) for any reason whatsoever. In case of medical conditions, any exception will be subject to the hotel’s discretion.
  • Transfers, Activities & Tickets: Transfers and activities included in the itinerary are non-refundable if cancelled within 3 days of the travel start date, unless otherwise specified at the quotation stage in the “Points to Note” section, where applicable. Certain services may have separate cancellation policies, which must be adhered to accordingly. Entrance tickets are non-refundable once booked, unless specified otherwise.
  • Service Charges: A service charge of 5% of the total booking value will be applicable for cancellations of land services (including activities and transfers), as well as for any amendments.
  • Hotel Policies & Timings: Check-in and check-out timings are as per hotel policies. Early check-in or late check-out is subject to availability and may incur additional charges payable directly at the hotel.

Amendment of Booking by Guest

  • If you wish to amend or change your booking, you must submit your request in writing to your travel expert or email us at escalations@tripfactory.com
  • All such requests will be accepted subject to availability. Please note that any amendment or change will be treated as a new booking. If the amendment is made within the cancellation period, cancellation charges will apply as per the date the amendment request is submitted. Applicable cancellation charges will be in accordance with airline and hotel policies.
Starting From
$ 435$ 499
per person on twin sharing
Check Availability

Check Price and Availability

1 room
Check Availability
Continue
Filters

per room per night
Filters

Stay details booked separately

Save